Reserving Equipment
Inflatables are rented on a first come first serve basis. We require a $50 deposit to reserve all inflatables. This assures you are receiving the item you reserved.
Kloen's require 48 hours notice prior to any booking. Kloen's has the right to decline any booking if not given adequate notice.
Kloen's Inflatable accepts cash and credit cards (Visa, MasterCard, Discover and American Express) for payment, Please no checks.
Cancellation Policy
Once an inflatable is reserved, no refunds will be given. You can postpone or reschedule your rental up to 24 hours prior to your rental and your deposit will be credited towards your next rental. Due to scheduling we cannot accept change to an order within 24 hours of your scheduled delivery.
Weather
Safety is our priority. We cannot setup our equipment in rain or winds over 15mph or temperatures below 45 degrees. In the event of bad weather, Kloen's will issue a credit for your rental. No refunds will be given. This credit can be used for future rental. Credit will only be issued if rental is canceled before delivery. If a rental has been delivered and set up, the rental has been used and no credit will be given. If the weather is uncertain, we will call you before delivery and give you the option to reschedule. Kloen's Inflatables reserves the right to not set up equipment in weather deemed unsafe.